Your Security and Privacy

At Superior Home Solutions Limited, we understand the importance of keeping your personal information safe and secure. As a UK-based company, we adhere to the strict standards of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 to ensure your privacy is protected.

What information we collect:

• Personal details: Your name, contact information (email, phone number, address), and any other details you provide when you interact with us or request our services.
• Project-related information: Details about your home, renovation project, and any preferences you share.
• Website usage: We may collect data on how you use our website, including pages visited and links clicked, to improve our online experience.

How we use your information:

We only use your information for legitimate purposes, such as:

• Providing our services to you, including project planning, design, and completion.
• Processing payments and managing your account.
• Sending you relevant updates, newsletters, or marketing materials (with your consent).
• Improving our services and website based on your feedback and interactions.

How we protect your information:

• Encryption: We use encryption to protect your data during transmission.
• Secure storage: Your information is stored securely on our servers.
• Access controls: Only authorized personnel have access to your personal information.
• Regular reviews: We regularly review our security practices to ensure they are up-to-date and effective.

Sharing your information:

We will never sell your information to third parties. We may share your information with trusted partners who help us deliver our services (e.g., subcontractors), but only with your explicit consent or where required by law.

Your rights:

Under UK GDPR, you have the right to:

• Access the information we hold about you.
• Request correction of inaccurate information.
• Request erasure of your data (under certain conditions).
• Object to or restrict processing of your information.
• Data portability – receive your information in a usable format.

If you would like to exercise any of these rights, please contact us at info@superiorhomesolutions.co.uk

Changes to our Privacy Policy:

We may update our Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any significant changes.

Contact us:

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at info@superiorhomesolutions.co.uk